From Building Homes to Rescuing Them.
Built by Builders. Trusted by Portland & Vancouver Families.
The Paliy family has built and rebuilt Portland-metro homes since 2003. When disaster strikes, that same team knows exactly how to bring yours back.
Our Story
We started as builders.
That changes everything.
For twenty years the Paliy family framed walls, ran plumbing, and finished homes across the Portland-Vancouver metro. We did not come to restoration from a sales desk. We came to it from the job site.
When you have built homes from the ground up, you see water, fire, and mold damage differently than a crew that never held a framing nailer. You know what the damage really costs to fix, where it hides inside a wall cavity, and what “restored to pre-loss condition” means structurally, not just on the surface.
That insight became RescueHero: show up fast, do the work right, and be a genuine resource for a family going through a hard time. No franchise playbook. No subcontracted rebuilds. One team that knows buildings, start to finish.
20+
years building, remodeling and restoring Portland-Vancouver homes.
We don’t just dry your home out and leave. We rebuild it, because rebuilding is where we started.
The RescueHero Promise
The Standard We’re Held To
Certified to the codes that govern restoration.
IICRC is the industry’s standards body. A Certified Firm follows the ANSI-approved protocols for how to assess, extract, dry, and clear a loss, the same benchmark the best restoration companies in the country are measured against.
Water Damage
Inspection, extraction, structural drying, and clearance verification for water losses.
Mold Remediation
Containment, HEPA filtration, removal, and post-remediation verification for mold.
Fire & Smoke
Soot removal, smoke-odor neutralization, and structural cleanup after fire.
Technician Certifications
Our crews hold individual IICRC credentials. The acronyms behind the work:
Licensed, Bonded & Insured
RescueHero operates under interim Paliy Construction license numbers while its own applications are processed. Fully licensed, bonded, and insured in both states.
The same people who answer your call are the ones standing in your home doing the work.
Meet the Team
The people behind RescueHero.
The RescueHero crew came up through the trades. Carpenters, plumbers, and restoration specialists who share a foundation in real construction work, not a franchise crew assembled from a staffing list.
When you call, you talk to the same people who will be on your job. We answer the phone, we show up on-site, and we see the work through. The mission is simple: show up when it matters most, do the work right the first time, and leave your home better than the loss found it.
What We Believe
Three things we will not compromise on.
Expertise, Not Just Equipment
Any company can rent air movers. What sets a crew apart is knowing how water moves through a structure, where it hides, and when moisture readings say “done” versus just “drier.” Our foundation in Paliy Construction means we understand buildings structurally. We restore them, not just surface them.
Your Advocate, Not Your Insurer’s
Insurers and policyholders do not always want the same outcome. We handle your claim documentation and talk to your adjuster directly, but we work for you. We document thoroughly, never cut corners to close a claim fast, and make sure your home is actually restored before we call it done.
One Team, Start to Finish
From the moment we arrive to the final coat of paint, you work with one team. Mitigation and reconstruction are not handed off to separate companies with separate schedules. We do both, because we came from construction and that is how good work gets done.
Where We Work
Serving the Portland & Vancouver Metro
We cover Clark County WA plus Multnomah, Washington, and Clackamas counties in Oregon, with our 90-minute on-site response promise across the full metro. Explore city-level coverage below.
View All Service Areas
Licensed, Bonded & Insured
Fully licensed in Oregon & Washington (WA #PALIYCL840CR · OR CCB #178996), with full insurance for your peace of mind.
IICRC Certified
Our technicians are trained and certified to IICRC industry standards for water, fire and mold restoration.
Workmanship You Can Trust
We don’t leave until it’s done right, restored to pre-loss condition or better.
Built on Trust
Two Decades of 5-Star Craftsmanship
RescueHero is the restoration arm of the Paliy family’s construction company, rated 5.0 on HomeAdvisor and ranked in the top 4% of Washington contractors by BuildZoom. The same proven team and standards, now restoring homes and businesses after disaster.
“The work was done efficiently and professionally, with very good communication.”
“Great work! Fast, clean, customer friendly!”
“Art and David were extremely professional and answered all my questions while installing our new floors.”
Verified reviews of the Paliy family’s construction & remodeling work (BuildZoom). Restoration reviews coming as RescueHero launches.
Ready to meet the team that will restore your home?
One call starts the rescue. We’ll be on the way, and we’ll handle your insurance from here.
Get Help Now
Tell Us What Happened
Tell us what happened and we’ll call you right back. For an active emergency, please call or text (360) 300-4111, we answer 24/7.