Commercial & Property Management Restoration · Portland-Vancouver Metro
Commercial Restoration Emergency? Portland & Vancouver Crews Are Ready
Every day closed costs real money, we dispatch commercial crews in 4 hours or less, 24/7, with a single point of contact from emergency call through final scope.
Every Day Closed Costs Real Money
Enrollment is free
The RescueHero Priority Response Plan
A Vetted Restoration Vendor Ready Before the Emergency Happens
Commercial losses move fast. The Priority Response Plan gives property managers and commercial accounts a documented agreement, a named coordinator, and a guaranteed dispatch SLA, all established before disaster strikes.
Pre-Loss Walkthrough
We visit your property, map shut-offs and access points, document the call tree, and build a floor plan on file so we are not learning your building while water is flowing.
Guaranteed Commercial Response
Priority Response Plan clients go to the front of dispatch, 4 hours or faster, in writing. When two calls arrive simultaneously, your call goes first.
Single Point of Contact
One named coordinator handles everything from the first call to final scope submission. No hold queues, no mid-project handoffs, no phone-tag between departments.
Direct Adjuster Coordination
We deliver Xactimate-ready documentation and communicate directly with your adjuster so you are not caught between the crew and the carrier.
Industries We Serve
Commercial Verticals We Specialize In
Whatever your occupancy type, we bring IICRC-certified crews and the same promise: keep you operational, coordinate the claim, and finish the job.
Property Managers
Pre-loss walkthroughs, priority dispatch, and Xactimate-ready documentation for property management portfolios.
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Apartments & HOAs
CC&R documentation, fiduciary-grade scope of loss, and multi-unit logistics coordination for apartment buildings and condo associations.
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Healthcare
ICRA-aware containment, negative pressure barriers, and fast room turnaround for clinics, hospitals, and medical offices.
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Retail & Restaurants
After-hours crews, inventory protection, and health-department-ready documentation to get your doors back open fast.
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Office & Professional
Document protection, IT-sensitive staging, and multi-tenant coordination for Class A office and professional properties.
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Commercial-Scale Capabilities
Water, Fire & Mold, All Under One IICRC-Certified Team
Commercial losses require industrial extraction capacity, multi-zone psychrometric monitoring, and scopes written for adjusters, not homeowners. Our certified crews scale the equipment and the documentation to match the building.
Commercial Water Damage
Large-loss LGR dehumidification and truck-mounted extraction across warehouses, office floors, and multi-story buildings. Server rooms and IT infrastructure are protected on arrival.
Fire & Smoke Restoration
IICRC S700 protocol: soot migration contained on arrival so undamaged areas stay clean while restoration begins in affected zones. Emergency board-up included.
Commercial Mold Remediation
IICRC S520 Condition 3 scope: full containment, negative air, HEPA scrubbing, and clearance testing before we sign off, formatted for occupancy compliance and commercial adjusters.
Why RescueHero
Business Continuity Is the Metric We Manage To
IICRC-certified crews, direct adjuster coordination, and a named point of contact, so your downtime is measured in days, not weeks.
4-Hour Commercial Dispatch
Priority Response Plan clients go to the front of queue. Two calls in, yours dispatches first, 4 hours or faster, documented in writing.
Xactimate-Ready Documentation
Moisture mapping, psychrometric logs, before/after photos, and Xactimate-compatible invoicing delivered to your adjuster directly.
IICRC-Certified for Commercial Scale
Every technician certified to IICRC S500/S700/S520. WA #PALIYCL840CR · OR CCB #178996. Industrial extraction and LGR drying scaled to the building.
Single Point of Contact
One named coordinator. Every call, every update, every scope revision, no phone-tag between departments, no handoffs mid-claim.
How It Works
Three Steps to Your Home Restored
A clear, calm process from your first call through the final repair.
Call & Rapid Response
Call (360) 300-4111 any time. We dispatch a crew and arrive on-site in 90 minutes or less to assess the damage and stop it from spreading.
Mitigate & Dry
We stop the source, extract water, and set up industrial drying to prevent mold and further loss, documenting everything for your claim.
Restore & Rebuild
From repairs to full reconstruction, we return your home to pre-loss condition and handle your insurance claim from start to finish.
Licensed, Bonded & Insured
Fully licensed in Oregon & Washington (WA #PALIYCL840CR · OR CCB #178996), with full insurance for your peace of mind.
IICRC Certified
Our technicians are trained and certified to IICRC industry standards for water, fire and mold restoration.
Workmanship You Can Trust
We don’t leave until it’s done right, restored to pre-loss condition or better.
Built on Trust
Two Decades of 5-Star Craftsmanship
RescueHero is the restoration arm of the Paliy family’s construction company, rated 5.0 on HomeAdvisor and ranked in the top 4% of Washington contractors by BuildZoom. The same proven team and standards, now restoring homes and businesses after disaster.
“The work was done efficiently and professionally, with very good communication.”
“Great work! Fast, clean, customer friendly!”
“Art and David were extremely professional and answered all my questions while installing our new floors.”
Verified reviews of the Paliy family’s construction & remodeling work (BuildZoom). Restoration reviews coming as RescueHero launches.
Questions & Answers
Commercial Restoration FAQs
How fast do you respond to commercial losses?
Can you work after hours to minimize business disruption?
Do you work directly with commercial insurance adjusters?
What is the RescueHero Priority Response Plan and how do we enroll?
Are your crews IICRC-certified for commercial-scale losses?
Don’t Let a Restoration Delay Cost You Another Day of Revenue.
Two ways to reach us: call now for an active loss, or schedule a pre-loss walkthrough to get ahead of the next one.
Get Help Now
Tell Us What Happened
Tell us what happened and we’ll call you right back. For an active emergency, please call or text (360) 300-4111, we answer 24/7.