Portland & Vancouver Metro · 24/7 Fire Damage Response
Fire Damage? Portland OR & Vancouver WA Restoration Starts Now
On-site in 90 minutes to board up, clean soot, eliminate odor, and bill your insurance directly.
IICRC S700 Certified
Why Speed Matters After a Fire
Soot Doesn’t Wait
Soot is acidic. Within hours it begins etching metal, glass, and finished surfaces permanently. The longer it sits, the more of your home must be replaced rather than cleaned.
Soot Is Acidic and Corrodes Fast
Soot residue begins etching chrome fixtures, countertops, and appliance surfaces within hours. Every delay converts cleanable damage into permanent loss.
Smoke Odor Penetrates Porous Materials
Odor molecules bond into drywall, insulation, wood framing, and HVAC ductwork. Surface cleaning alone doesn’t reach it, proper deodorization is a technical process.
Emergency Board-Up and Secure
We secure your home the same night: windows, doors, and roof openings boarded and tarped to prevent weather intrusion, vandalism, and secondary water damage.
Contents Handled and Documented
Salvageable belongings are photographed, inventoried, and packed out to a clean facility for professional cleaning before any structural work begins.
What We Restore
Full Fire Restoration, One Team
From the first night through final rebuild, RescueHero handles every stage, no handoff between mitigation and construction.
Structural Soot Cleanup
HEPA vacuuming, chemical sponges, and solvent-based cleaners selected by soot type, protein, wet, dry, or fuel-oil, before a single wet wipe touches a surface.
Smoke & Odor Removal
Thermal fogging, ozone treatment, and hydroxyl generators matched to your situation. Includes full HVAC deodorization to stop soot from recirculating through your system.
Fire Suppression Water Damage
Sprinklers and hoses leave significant water damage behind. We extract, dry, and monitor for mold as part of the same job.
Reconstruction & Rebuild
RescueHero carries both mitigation and general contractor capability. There is no handoff gap, the same team that cleaned your home rebuilds it.
Dealing with smoke damage specifically?
Soot classification, chemical cleaning, and odor elimination, full detail on our dedicated smoke damage service page.
We also handle as part of every fire response: structural board-up and tarping, HVAC soot cleaning and deodorization, electrical and utility safety coordination, and full insurance documentation. Call (360) 300-4111 for an immediate assessment.
Why RescueHero
Disaster Is Stressful Enough
We take the weight off your shoulders, fast response, real expertise, and an insurance process we handle for you.
Fast 24/7 Response
We answer day or night and arrive on-site in 90 minutes or less, because water damage spreads by the hour.
We Handle Your Insurance
We document the loss and bill your insurance company directly, so you can focus on your family.
IICRC-Certified Crews
Trained, certified technicians using industrial drying, thermal imaging and proven methods to restore your home.
Local Experts Since 2003
Two decades restoring Portland-metro homes and businesses, ranked in the top 4% of Washington contractors.
How It Works
Three Steps to Your Home Restored
A clear, calm process from your first call through the final repair.
Call & Rapid Response
Call (360) 300-4111 any time. We dispatch a crew and arrive on-site in 90 minutes or less to assess the damage and stop it from spreading.
Mitigate & Dry
We stop the source, extract water, and set up industrial drying to prevent mold and further loss, documenting everything for your claim.
Restore & Rebuild
From repairs to full reconstruction, we return your home to pre-loss condition and handle your insurance claim from start to finish.
Licensed, Bonded & Insured
Fully licensed in Oregon & Washington (WA #PALIYCL840CR · OR CCB #178996), with full insurance for your peace of mind.
IICRC Certified
Our technicians are trained and certified to IICRC industry standards for water, fire and mold restoration.
Workmanship You Can Trust
We don’t leave until it’s done right, restored to pre-loss condition or better.
Insurance Claims Made Easy
We Work Directly With Your Insurance
HO-2 and HO-3 homeowners policies typically cover fire and smoke damage as named perils. RescueHero prepares the scope of loss, documents all damage before any material is disturbed, and bills your carrier directly. You are never required to use an insurance-preferred contractor. You have the right to choose your own restoration company, and we work with all major carriers serving the Portland-Vancouver metro, including Farmers, State Farm, USAA, and Allstate. See our insurance claims guide for full coverage detail.
- Billed directly to your insurance carrier
- Full photo & moisture documentation
- We advocate for a fair, complete claim
- You choose your contractor, not the insurer
Built on Trust
Two Decades of 5-Star Craftsmanship
RescueHero is the restoration arm of the Paliy family’s construction company, rated 5.0 on HomeAdvisor and ranked in the top 4% of Washington contractors by BuildZoom. The same proven team and standards, now restoring homes and businesses after disaster.
“The work was done efficiently and professionally, with very good communication.”
“Great work! Fast, clean, customer friendly!”
“Art and David were extremely professional and answered all my questions while installing our new floors.”
Verified reviews of the Paliy family’s construction & remodeling work (BuildZoom). Restoration reviews coming as RescueHero launches.
Questions & Answers
Fire Damage Restoration FAQs
How fast can you respond to a fire?
Can you clean soot off my belongings?
Will my homeowners insurance cover fire damage?
How long does fire damage restoration take?
Do I need to leave my home during restoration?
Where We Work
Fire & Smoke Damage Restoration by City
Dedicated local crews across the Portland-Vancouver metro. Find your city:
Don’t see your city? We respond across the entire Portland/Vancouver metro area, just call (360) 300-4111.
Fire Damage Doesn’t Wait. Neither Do We.
The first hour after a fire determines what can be saved. Call RescueHero now, we’ll be on-site in 90 minutes.
Get Help Now
Tell Us What Happened
Tell us what happened and we’ll call you right back. For an active emergency, please call or text (360) 300-4111, we answer 24/7.