Portland, OR · 24/7 Emergency Restoration
Water, Fire & Mold Restoration in Portland, OR
From plaster-walled Craftsman homes to Johnson Creek flood zones, we know Portland. On-site in 90 minutes, insurance billed directly.
Portland Water Damage Risk
Water Damage in Portland: What We See
Portland’s risk is shaped by the age of its housing, the city’s waterways, and its climate, and it varies sharply by quadrant. We plan for all of it from the first call.
Older Housing Stock
Pre-1940 Craftsman and Victorian homes in Irvington, Laurelhurst, Sellwood and St. Johns hide moisture in plaster walls, galvanized lines and cast-iron drains. We find what the surface conceals.
Johnson Creek & Columbia Slough
Lents, Woodstock and the North Portland lowlands sit near flood-prone waterways that crest during atmospheric-river storms.
Freeze & Burst Pipes
The West Hills and upper NE freeze harder than the valley floor. The January 2024 ice storm drove 1,250+ burst-pipe calls metro-wide in days.
Crawl Spaces, Not Basements
Most 1920s to 1950s Portland homes sit on crawl spaces where ground moisture feeds mold that surfaces late. We scope and dry the crawl space too.
What We Do
Our Restoration Services in Portland
Whatever brought water, fire, or mold into your Portland home, we handle every phase from the first emergency call to the final repair, all under one IICRC-certified crew.
Most Common
Water Damage Restoration
Burst pipes, floods, leaks and storm intrusion. We extract water, dry the structure, and prevent mold before it starts.
Get water damage help
Fire & Smoke Damage
Soot removal, smoke-odor neutralization and structural cleanup to bring your home back from the ashes.
Get fire & smoke help
Mold Remediation
Safe containment, removal & prevention.
Get mold removal
Reconstruction
Full rebuild, better than before.
Rebuild your home
Contents Pack-Out
We protect, clean & store your belongings.
Protect your belongingsEmergency? We’re standing by.
Real people answer 24/7, day, night, weekends & holidays.
Why RescueHero
Why Portland Trusts RescueHero
Local response, real expertise, and an insurance process we own from start to finish.
Fast 24/7 Response
We answer day or night and arrive on-site in 90 minutes or less, because water damage spreads by the hour.
We Handle Your Insurance
We document the loss and bill your insurance company directly, so you can focus on your family.
IICRC-Certified Crews
Trained, certified technicians using industrial drying, thermal imaging and proven methods to restore your home.
Local Experts Since 2003
Two decades restoring Portland-metro homes and businesses, ranked in the top 4% of Washington contractors.
How It Works
How Our Portland Restoration Process Works
A clear, fast sequence from your first call to a fully restored Portland home.
Call & Rapid Response
Call (360) 300-4111 any time. We dispatch a crew and arrive on-site in 90 minutes or less to assess the damage and stop it from spreading.
Mitigate & Dry
We stop the source, extract water, and set up industrial drying to prevent mold and further loss, documenting everything for your claim.
Restore & Rebuild
From repairs to full reconstruction, we return your home to pre-loss condition and handle your insurance claim from start to finish.
Serving Portland Since 2003
Why Portland Calls RescueHero
Our headquarters is in east Vancouver, 15 to 25 minutes from central Portland. We send our own IICRC-certified crew in our own trucks, never an out-of-state call center or a subcontractor who has never worked a Portland neighborhood.
15–25 min
to central Portland
CCB #178996
licensed in Oregon
Our own crew
in the trades since 2003
All Five Quadrants
Neighborhoods & Areas We Serve in Portland
We serve all five Portland quadrants and the areas beyond the ring road.
Irvington & Laurelhurst (NE)
Pre-1940 Craftsman and foursquare homes with original plumbing and plaster walls. Every water call here needs penetrating moisture meters to find what the surface hides.
Sellwood & Ladd’s Addition (SE)
Victorian-era and early-bungalow stock. Sellwood sits close to the Willamette lowland and shares some flood-adjacent risk during extreme rain.
Lents (SE)
The Johnson Creek flood corridor runs through here. Mid-century homes on crawl-space foundations; ground-water and drain-backup calls are common after heavy rain.
St. Johns & Kenton (N)
Columbia Slough proximity with a mix of older Craftsman and early-ranch homes. Slough-adjacent properties see periodic ground-floor flooding during high water.
Northwest (NW)
The hills above Burnside include older multifamily and hillside single-family with elevated freeze exposure. Burst-pipe calls spike here during January ice events.
East Portland (outer SE & NE)
Denser mid-century housing east of 82nd Avenue. Many homes sit on crawl spaces with minimal insulation, making subfloor mold a common late discovery.
Licensed, Bonded & Insured
Fully licensed in Oregon & Washington (WA #PALIYCL840CR · OR CCB #178996), with full insurance for your peace of mind.
IICRC Certified
Our technicians are trained and certified to IICRC industry standards for water, fire and mold restoration.
Workmanship You Can Trust
We don’t leave until it’s done right, restored to pre-loss condition or better.
Insurance Claims Made Easy
We Work Directly With Your Insurance
Portland’s older housing stock means water damage claims often involve original plumbing, plaster walls, and crawl-space mold, factors that can complicate scope if the documentation is thin. We photograph the loss, map every moisture reading, and bill your insurance company directly so the adjuster sees the full picture from the start.
- Billed directly to your insurance carrier
- Full photo & moisture documentation
- We advocate for a fair, complete claim
- You choose your contractor, not the insurer
Built on Trust
Two Decades of 5-Star Craftsmanship
RescueHero is the restoration arm of the Paliy family’s construction company, rated 5.0 on HomeAdvisor and ranked in the top 4% of Washington contractors by BuildZoom. The same proven team and standards, now restoring homes and businesses after disaster.
“The work was done efficiently and professionally, with very good communication.”
“Great work! Fast, clean, customer friendly!”
“Art and David were extremely professional and answered all my questions while installing our new floors.”
Verified reviews of the Paliy family’s construction & remodeling work (BuildZoom). Restoration reviews coming as RescueHero launches.
Questions & Answers
Portland Restoration FAQs
My NE Portland Craftsman has plaster walls. Does that change how you dry it out?
My home is near Johnson Creek in the Lents area. Is that storm flooding covered by homeowners insurance?
How fast can RescueHero reach my Portland home?
My older Portland home has galvanized pipes. Should I expect more damage if they fail?
Do you handle mold in Portland crawl spaces?
East Metro & Beyond
Areas Near Portland We Also Serve
Portland is surrounded by communities we serve throughout the metro. RescueHero also responds to calls in:
View our complete service area map covering the entire Portland/Vancouver metro area.
Portland Water Damage? We’re On the Way.
One call starts the rescue. We cover all Portland quadrants and arrive on-site in 90 minutes, 24/7. We handle your insurance from here.
Get Help Now
Tell Us What Happened
Tell us what happened and we’ll call you right back. For an active emergency, please call or text (360) 300-4111, we answer 24/7.