Retail or Restaurant Damage? Reopen Faster With RescueHero

Yes. Commercial crews can schedule invasive work, extraction, demolition of wet materials, equipment placement, during closed hours when the loss conditions allow. The goal is to minimize daytime closure and return you to operations as quickly as possible. We confirm scheduling options on the first call and document the after-hours plan as part of the Priority Response Plan for enrolled clients.

Inventory is documented with photos before any restoration work begins. Merchandise is moved out of the work zone and protected where salvageable. Equipment decontamination for non-electronic surfaces is part of the standard commercial scope. The photo and documentation record we create supports your contents insurance claim without a dispute about what was present, what was moved, and what the condition was at each stage.

Yes. Our scope-of-loss package for restaurant and food-service losses includes moisture mapping, equipment decontamination records for affected surfaces, and before and after photo documentation organized to support the health department review. The clearance determination is the health department’s to make; our documentation is designed to give the inspector a clear, organized record that makes that determination as straightforward as possible. See our commercial insurance claims and documentation process for the full package.

Priority Response Plan clients and commercial emergency calls dispatch in 4 hours or less, 24/7. Call (360) 300-4111 to reach a live decision-maker any hour of the day. For active retail or restaurant losses, do not wait until morning; the faster we start, the more of the location we can save and the shorter your closure will be.