Portland & Vancouver Metro · 24/7 Water Damage Response
Water Damage? Get 24/7 Restoration in Portland OR & Vancouver WA
On-site in 90 minutes to extract the water, dry your home, and bill your insurance directly.
Industrial drying, 24/7
Why Speed Matters
Every Hour Counts After Water Damage
A burst pipe or appliance failure does not stay contained. Water wicks into drywall, subfloor and framing within hours, and mold can begin in 24 to 48. The faster we start, the more of your home we save, and the smaller your claim.
90-Minute Response
We answer 24/7 and arrive fast to stop the spread, because every hour of delay means more loss.
Extract & Structurally Dry
Truck-mounted extraction plus commercial air movers and dehumidifiers, monitored daily until your home is verified dry.
Stop Mold Before It Starts
Fast drying and antimicrobial treatment prevent the secondary mold damage that slow DIY drying invites.
Know What You’re Dealing With
The Three Categories of Water Damage
Not all water is the same. Following the IICRC S500 standard, we classify every loss before we begin, because the category drives how we make your home safe again.
Category 1
From a supply line, tub overflow, or rainwater. Most materials can be dried and saved when we reach them quickly.
Category 2
From a dishwasher, washing machine, or seepage. It carries contamination and needs antimicrobial treatment.
Category 3
From a sewage backup or river flooding. Grossly contaminated; porous materials are removed under strict safety protocols.
Water Damage Services
Water Damage Problems We Solve
Whatever the source, we stop it, dry it, and restore it. Explore the specific service you need, or call and we will sort it out with you.
Flooded Basement Cleanup
Sump failures, storm water and rising groundwater pumped out and dried before mold sets in.
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Sewage Backup & Cat-3
Black-water sewage extracted, sanitized and safely removed under IICRC S500 protocols.
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Storm & Flood Damage
Wind, rain and flood intrusion handled fast, including emergency board-up and tarping.
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Emergency Water Extraction
24-hour water removal and rapid structural drying the moment you call.
Learn moreWhy RescueHero
Disaster Is Stressful Enough
We take the weight off your shoulders, fast response, real expertise, and an insurance process we handle for you.
Fast 24/7 Response
We answer day or night and arrive on-site in 90 minutes or less, because water damage spreads by the hour.
We Handle Your Insurance
We document the loss and bill your insurance company directly, so you can focus on your family.
IICRC-Certified Crews
Trained, certified technicians using industrial drying, thermal imaging and proven methods to restore your home.
Local Experts Since 2003
Two decades restoring Portland-metro homes and businesses, ranked in the top 4% of Washington contractors.
How It Works
Three Steps to Your Home Restored
A clear, calm process from your first call through the final repair.
Call & Rapid Response
Call (360) 300-4111 any time. We dispatch a crew and arrive on-site in 90 minutes or less to assess the damage and stop it from spreading.
Mitigate & Dry
We stop the source, extract water, and set up industrial drying to prevent mold and further loss, documenting everything for your claim.
Restore & Rebuild
From repairs to full reconstruction, we return your home to pre-loss condition and handle your insurance claim from start to finish.
Licensed, Bonded & Insured
Fully licensed in Oregon & Washington (WA #PALIYCL840CR · OR CCB #178996), with full insurance for your peace of mind.
IICRC Certified
Our technicians are trained and certified to IICRC industry standards for water, fire and mold restoration.
Workmanship You Can Trust
We don’t leave until it’s done right, restored to pre-loss condition or better.
Insurance Claims Made Easy
We Work Directly With Your Insurance
A water damage claim shouldn’t add to your stress. We document the full scope of the loss with photos and moisture readings, bill your insurance company directly, and advocate for a fair, complete claim, so your out-of-pocket cost on a covered loss is as close to zero as your policy allows.
- Billed directly to your insurance carrier
- Full photo & moisture documentation
- We advocate for a fair, complete claim
- You choose your contractor, not the insurer
Built on Trust
Two Decades of 5-Star Craftsmanship
RescueHero is the restoration arm of the Paliy family’s construction company, rated 5.0 on HomeAdvisor and ranked in the top 4% of Washington contractors by BuildZoom. The same proven team and standards, now restoring homes and businesses after disaster.
“The work was done efficiently and professionally, with very good communication.”
“Great work! Fast, clean, customer friendly!”
“Art and David were extremely professional and answered all my questions while installing our new floors.”
Verified reviews of the Paliy family’s construction & remodeling work (BuildZoom). Restoration reviews coming as RescueHero launches.
Questions & Answers
Water Damage Restoration FAQs
How fast can you respond to water damage?
Does homeowners insurance cover water damage?
How long does structural drying take?
Can you prevent mold after a leak?
Do I have to use my insurer’s preferred contractor?
Where We Work
Water Damage Restoration by City
Dedicated local crews across the Portland-Vancouver metro. Find your city:
Don’t see your city? We respond across the entire Portland/Vancouver metro area, just call (360) 300-4111.
Water Damage Won’t Wait. Neither Do We.
One call starts the rescue. We’ll be on the way, and we’ll handle your insurance from here.
Get Help Now
Tell Us What Happened
Tell us what happened and we’ll call you right back. For an active emergency, please call or text (360) 300-4111, we answer 24/7.